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Matthias Andreas Benkardb382b102021-01-02 15:32:21 +01001<!DOCTYPE html>
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4 <title>Preparing</title>
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Matthias Andreas Benkard7b2a3a12021-08-16 10:57:25 +02007 <body style='background-color:#fff;color:#333;width: 60%;margin: 0 auto;text-align:left;font-family: Verdana, "Lucida Sans Unicode", sans-serif'>
8 <h1 style="color:#333;font-size:48px">What is happening?</h1>
9 <p style="color:green;font-weight:bold;">Please do not stop the stack while we are initializing the database or do other preparations.</p>
10 <p style="font-size:small"><b>What is happening?</b> - Nginx cannot connect to an upstream server or other services are not ready yet.<br>
11 This is fine if mailcow was just
Matthias Andreas Benkardb382b102021-01-02 15:32:21 +010012 installed or updated and can take a few minutes to complete.<br>
Matthias Andreas Benkard7b2a3a12021-08-16 10:57:25 +020013 Please check the logs or contact support if the error persists.</p>
14 <h2>Quick debugging</h2>
15 <p>Check Nginx and PHP logs:</p>
16 <pre>docker-compose logs --tail=200 php-fpm-mailcow nginx-mailcow</pre>
17 <p>Make sure your SQL credentials in mailcow.conf (a link to .env) do fit your initialized SQL volume. If you see an access denied, you might have the wrong mailcow.conf:</p>
18 <pre>source mailcow.conf ; docker-compose exec mysql-mailcow mysql -u${DBUSER} -p${DBPASS} ${DBNAME}</pre>
19 <p>In case of a previous failed installation, remove all volumes and start over (<b>NEVER</b> do this with a production system, it will remove <b>ALL</b> data):</p>
20 <pre>docker-compose down -v ; docker-compose up -d</pre>
21 <p>Make sure your timezone is correct. Use "America/New_York" for example, do not use spaces. Check <a href="https://en.wikipedia.org/wiki/List_of_tz_database_time_zones">here</a> for a list.</p>
22 <br>Click to learn more about <a style="color:red;text-decoration:none;" href="https://mailcow.github.io/mailcow-dockerized-docs/#get-support" target="_blank">getting support.</a>
Matthias Andreas Benkardb382b102021-01-02 15:32:21 +010023 </body>
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